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Please cancel my order: 24420707


TomOVH
28/01/2014, 15h12
Hello,

I can see the refund has now completed, apologies for the delay.

Sam86
27/01/2014, 22h42
I STILL don't see a payment refund for this transaction.

You guys are really trying my patient here, why have you promised to refund me twice yet still have not?

-edit
Seems I just got a PDF invoice stating I'll be getting a refund, just nothing of an actual refund yet.

TomOVH
14/01/2014, 11h37
Hello,

I have just created a refund of this server for you.

Sam86
14/01/2014, 01h35
Citation Envoyé par TomOVH
Hello,

We have just cancelled this order for you, your funds will be returned to your method of payment in the coming days

Citation Envoyé par TomOVH
Hello,

Unfortunately I can see the server order has now completed and been delivered, apologies for this inconvenience, would you like me to request to see if a refund is possible?
If possible?

Yes you already told me I WOULD get a refund and I already purchased & am using an alternative service ...

TomOVH
03/01/2014, 19h14
Hello,

Unfortunately I can see the server order has now completed and been delivered, apologies for this inconvenience, would you like me to request to see if a refund is possible?

Sam86
30/12/2013, 23h36
Another bump, hate to be rude but holidays or not a refund shouldn't take so long.

Sam86
28/12/2013, 23h50
Bump, was promised refund 7 days past.

Sam86
26/12/2013, 18h07
I've not had a refund yet & you've just sent me another invoice.

Can you refund this, I really don't want to bother both of us with a PayPal dispute...

TomOVH
19/12/2013, 12h40
Hello,

We have just cancelled this order for you, your funds will be returned to your method of payment in the coming days

TomOVH
19/12/2013, 12h11
Hello,

I apologise for this delay, I am currently looking into this and will update you as soon as possible.

wildfire
17/12/2013, 23h35
strange, mine was set up in a 24 hour period, can't login yet though.

Sam86
17/12/2013, 18h45
Please cancel order number: 24420707 asap.

I placed the order on Thursday, I chose this specifically as it had a 24hour delivery window and I'm still waiting.

I needed these services to cover a gap in my servers after an emergency and you failed to deliver. I've had a support post open in the french forums since Thursday without any reply, I cannot find an email or phone number in order to contact you.

I understand your stock in low, but you state 24hours you should deliver on it. I've not had to pay emergency setup fee's for another company to cover my services for this week.

As request, refund my order.