Update on order: 24609305
JennyOVH
16/01/2014, 18h28
Hello,
Your account has now been updated with the correct country of Residence. Any further queries, please do inform me
Best regards

Envoyé par
JennyOVH
Hello
I am currently looking into this for you to see is it possible to have it switched without having to create a new account.
Best Regards
Jenny
Kimsufi Support Team
Would it be quicker for me to create a new account, and then you move the KS to it?
Thanks.
JennyOVH
13/01/2014, 17h27
Hello
I am currently looking into this for you to see is it possible to have it switched without having to create a new account.
Best Regards
Jenny
Kimsufi Support Team
Hello,
I can see this has now been completed, just one thing left to do now; which is fix my country, it should be "GB/United Kingdom".
Thanks.
Hello Jenny,
I now have my server but server expiration date is incorrect.
In the control panel is says "Expiration date 08/01/2014" when it should be "08/02/2014".
Thanks.
JennyOVH
08/01/2014, 18h48
Hello,
It is not possible to give you an exact time as to when your server will be deployed. It could still be another 2-4 days.
Best Regards
Jenny
Kimsufi Support Team
Hello Tom,
Can you please update my country on the invoice/account as it's incorrect. It should be "GB/United Kingdom".
Can you also expand on the "delay"? Are you waiting for more stock?
Thanks.
Hello,
Unfortunately we're experiencing some delays provisioning this server, I will update you with more information as soon as I have some.
Hello,
Can I please get an update on order 24609305. It's been almost a week since I ordered.
Also, I noticed on my invoice that the country is set to "BE" when it should be "GB", not sure what happened there.
Thanks.