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Update on order: 24609305


JennyOVH
16/01/2014, 19h28
Hello,

Your account has now been updated with the correct country of Residence. Any further queries, please do inform me

Best regards

madtbh
15/01/2014, 23h06
Citation Envoyé par JennyOVH
Hello

I am currently looking into this for you to see is it possible to have it switched without having to create a new account.

Best Regards

Jenny
Kimsufi Support Team
Would it be quicker for me to create a new account, and then you move the KS to it?

Thanks.

JennyOVH
13/01/2014, 18h27
Hello

I am currently looking into this for you to see is it possible to have it switched without having to create a new account.

Best Regards

Jenny
Kimsufi Support Team

madtbh
09/01/2014, 20h38
Hello,

I can see this has now been completed, just one thing left to do now; which is fix my country, it should be "GB/United Kingdom".

Thanks.

madtbh
09/01/2014, 15h37
Hello Jenny,

I now have my server but server expiration date is incorrect.

In the control panel is says "Expiration date 08/01/2014" when it should be "08/02/2014".

Thanks.

JennyOVH
08/01/2014, 19h48
Hello,

It is not possible to give you an exact time as to when your server will be deployed. It could still be another 2-4 days.

Best Regards

Jenny
Kimsufi Support Team

madtbh
08/01/2014, 15h26
Hello Tom,

Can you please update my country on the invoice/account as it's incorrect. It should be "GB/United Kingdom".

Can you also expand on the "delay"? Are you waiting for more stock?

Thanks.

TomOVH
07/01/2014, 11h32
Hello,

Unfortunately we're experiencing some delays provisioning this server, I will update you with more information as soon as I have some.

madtbh
06/01/2014, 16h43
Hello,

Can I please get an update on order 24609305. It's been almost a week since I ordered.

Also, I noticed on my invoice that the country is set to "BE" when it should be "GB", not sure what happened there.

Thanks.