[JennyOVH]

Hello,

Your account is validated and VAT has been removed from it also.

Best Regards

[Alfred]

thanks alot mate for your help

[Alfred]

what about the vat ??

[TomOVH]

Hello,

Your account has now been validated.

[Alfred]

4 days and no answer mate !!

why there is no good respond from the support team quickly

Sorry for my Bad English

[Alfred]

i did the third order

the last 2 orders has been expired

the new order with Numéro : 25079867

[Alfred]

i made 2 orders and both are expired

cuz the invoice shouldnt be pass 24 hour

how you will remove the vat from my account to make order ???


and sorry for my bad english

[Alfred]

Mr.TOM

please answer

[Alfred]

i made the new order and it should be ok before it pass 24 hour

cuz i have made another order before it and it is expired

and i want to remove the vat cuz i am outside EU

i have sent all documents !

[Alfred]

please mate i need answer

[Alfred]

so ?

[Alfred]

sorry mate the old order has been expired and i did a new one with number: 25058631

because the first one has been expired

and Account: aa242110-ks

[Alfred]

and i sent the ID Card too After the first mail

[Alfred]

ok i did a new account:

and the Order Number is: 25014110

remove the vat from it please

and i sent the documents to : support@ovh.ie

With Subject name: Documents By Alfred Order: 25014110

[TomOVH]

Hello,

Unfortunately I have no ETA as to when this will be, however as soon as I do I will update you.

In order to remove VAT, you will need to send us in a scanned copy of your photo ID and proof of address. This is required to activate your account and to assign the appropriate VAT rate.

Valid Photo ID:
*ID Card
*Passport
*Drivers Licence

Valid Proof of Address:
*Utility Bill (eg. electricity bill, telephone bill etc.)
*Bank Statement

Yes you have to make a new account for Kimsufi servers as it is a new Manager interface.

[Alfred]

???

[Alfred]

Hello,

i want to know when the PS-18 and PS-19 , PS-20 when will become available ?

because i want to buy one dedicated server

Secound:

i am from egypt so why i should pay the vat ?

and i have my own account: al21779-ovh

so i should make new one for KS servers or what ?