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Ps-18, ps-19, ps-20


JennyOVH
16/01/2014, 19h01
Hello,

Your account is validated and VAT has been removed from it also.

Best Regards

Alfred
15/01/2014, 20h02
thanks alot mate for your help

Alfred
15/01/2014, 19h59
what about the vat ??

TomOVH
15/01/2014, 19h44
Hello,

Your account has now been validated.

Alfred
15/01/2014, 13h06
4 days and no answer mate !!

why there is no good respond from the support team quickly

Sorry for my Bad English

Alfred
14/01/2014, 18h36
i did the third order

the last 2 orders has been expired

the new order with Numéro : 25079867

Alfred
14/01/2014, 15h44
i made 2 orders and both are expired

cuz the invoice shouldnt be pass 24 hour

how you will remove the vat from my account to make order ???


and sorry for my bad english

Alfred
14/01/2014, 11h37
Mr.TOM

please answer

Alfred
13/01/2014, 18h49
i made the new order and it should be ok before it pass 24 hour

cuz i have made another order before it and it is expired

and i want to remove the vat cuz i am outside EU

i have sent all documents !

Alfred
13/01/2014, 18h17
please mate i need answer

Alfred
13/01/2014, 15h40
so ?

Alfred
13/01/2014, 13h18
sorry mate the old order has been expired and i did a new one with number: 25058631

because the first one has been expired

and Account: aa242110-ks

Alfred
13/01/2014, 13h03
and i sent the ID Card too After the first mail

Alfred
13/01/2014, 12h53
ok i did a new account:

and the Order Number is: 25014110

remove the vat from it please

and i sent the documents to : support@ovh.ie

With Subject name: Documents By Alfred Order: 25014110

TomOVH
13/01/2014, 12h43
Hello,

Unfortunately I have no ETA as to when this will be, however as soon as I do I will update you.

In order to remove VAT, you will need to send us in a scanned copy of your photo ID and proof of address. This is required to activate your account and to assign the appropriate VAT rate.

Valid Photo ID:
*ID Card
*Passport
*Drivers Licence

Valid Proof of Address:
*Utility Bill (eg. electricity bill, telephone bill etc.)
*Bank Statement

Yes you have to make a new account for Kimsufi servers as it is a new Manager interface.

Alfred
13/01/2014, 12h34
???

Alfred
11/01/2014, 21h32
Hello,

i want to know when the PS-18 and PS-19 , PS-20 when will become available ?

because i want to buy one dedicated server

Secound:

i am from egypt so why i should pay the vat ?

and i have my own account: al21779-ovh

so i should make new one for KS servers or what ?