[JennyOVH]

Hello,

Thank you for sending the requested documents. Your account will be validated as soon as possible.

Best regards

Jenny
Kimsufi Support Team

[Impact009]

I just e-mailed my passport and state identification to both preuve.paiement@ovh.net and support@ovh.ie

[JennyOVH]

Hello,

That email that you received was requesting some documents from you. Can you please translate the email via google and see what documents you were asked for. Then foraward the documents onto support@ovh.ie . Your order has been placed on hold until we receive these documents.

Best Regards

Jenny
Kimsufi Support team

[Impact009]

I ordered my server two days ago. My client ID is td44630-ks. I received a French e-mail mentioning something about my client interface being connected. However, my payment is still pending, and my control panel says I haven't made an order. Is there anything that I need to do on my end?