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Confirm Order 25031674


ma244656-ks
01/02/2014, 10h41
I will not renew my server

Dedicated server from kimsufi are useles withot adiccional ip

I am on dispute with paypall to refond

Ovh cheats people with the web of kimsufi no info about addcional ip, no licens on windows,

I am moving at www.online.net 30 min activate server, 5 ip failover

Kimsufi is a crap

People try anathor company ovh steals money buy cheating

Buy forever ovh

JennyOVH
16/01/2014, 18h51
Hello,

I can see that your server was delivered to you today. You should therefore have now recieved all log in details for your server. The website is also currently being updated to include these pieces of information.

Best regards

ma244656-ks
16/01/2014, 07h32
Citation Envoyé par JennyOVH
Hello,

We endeavour to deliver our servers as quickly as possible. Delivery times on the kimsufi.com website are only meant for guidance purposes.
According to the kimsufi.com contract, which operates under French law, if you have not received your server within 7 days after placing the order, then you are entitled to request a refund.

Best Regards
en 2 days I AM INTITLE to will ask for refond segon you law

i dond understand one think you now that you cant delivere the server en 7 days way you refuse to refond

i have 1 server from kimsufi from 2012 no problem

but now kimsufi are useless

1 no info that kimsufi canont allow ip failover
2 canot install windows 8 with licens

PLEASE PUT THE INFO ON THE WEB OF KIMSUFI SO THE FUTURE CLIENT CAND SEE THAT YOU DONT ALLOW IP FAILOVER

JennyOVH
15/01/2014, 12h59
Hello,

We endeavour to deliver our servers as quickly as possible. Delivery times on the kimsufi.com website are only meant for guidance purposes.
According to the kimsufi.com contract, which operates under French law, if you have not received your server within 7 days after placing the order, then you are entitled to request a refund.

Best Regards

ma244656-ks
15/01/2014, 07h28
Hy i ask for full refond of the bill !!!!!!!!!

Reason you didnt respect the delivery time of the service 72 hours

The bill whas payd at 11.01.2014 and now is 15.01.2014 pass more 72 hours

Kimsufi dosent respect the contract

So refond as soon as posible

ma244656-ks
15/01/2014, 01h23
Hy i ask for full refond of the bill !!!!!!!!!

Reason you didnt respect the delivery time of the service 72 hours

The bill whas payd at 11.01.2014 and now is 15.01.2014 pass more 72 hours

Kimsufi dosent respect the contract

So refond as soon as posible

ma244656-ks
14/01/2014, 11h56
Citation Envoyé par TomOVH
Hello,

Unfortunately your payment was already fully accepted before you made the cancellation request, so we cannot refund it for you. Also, it doesn't state anywhere on the website that Kimsufi servers allow Failover IPs, so that isn't a valid reason to request a refund. I apologise for any confusion you experienced.

Lool

I lost my money

One more think when i pay the order its says
You delivered the dedicated server en 72 hours, and today make 72 hours and there for are a reason for me to ask for a fully refond

If you dont delivered today the dedicated server is a valid reason for you to refond the bill

TomOVH
14/01/2014, 11h41
Hello,

Unfortunately your payment was already fully accepted before you made the cancellation request, so we cannot refund it for you. Also, it doesn't state anywhere on the website that Kimsufi servers allow Failover IPs, so that isn't a valid reason to request a refund. I apologise for any confusion you experienced.

ma244656-ks
14/01/2014, 07h22
helllooo anyone can look my request??????

time passes and you will delivered the server and then you say "no refond because the server delivered and no refond"

Cancel my order for the reason that the kimsufi dosent suport ipfailover
on the web kimsufi.com the is'nt any info that the servers from kimsufi.com dosent suport ip failover anymore

ma244656-ks
13/01/2014, 22h34
helllo anyone cant look my recuest!!!!!!!!!!!!!

the dedicated server is useless for me without ip failover!

Please refond (money back)

ma244656-ks
13/01/2014, 19h53
hy i have read that the servers from kimsufi dosent soport ip failover???

on the web kimsufi.com the is'nt any info that the servers from kimsufi.com dosent suport ip failover anymore

i need to order and use ip failover, the dedicated server is useless for me without ip failover!!!


i ask for full refond (money back) cancel the orrdeer

ma244656-ks
13/01/2014, 17h42
hy all i have pay the bill 25031674 ,i pay with paypall

at 2014-01-11 6:22:39 but no validacion ,no server?????

i pay with paypall

Please tell me what happen??