[TomOVH]

Hello,

I've responded to your mail now.

[Shades]

Hello,

What email address did you send them from or what is your NIC handle and I can get it from there. Just so I can check if we reveived those documents

Best regards

mm235905-ks
mm176639-ovh

I received back an email telling me to resend proof of address
Hopefully you can resolve this
@JennyOVH

[Alfred]

Hello,

What email address did you send them from or what is your NIC handle and I can get it from there. Just so I can check if we reveived those documents

Best regards

Mr. Jenny

i think he send to suppot@ovh.ie because he said that on reply with qoute

if you checked the reply #5

sorry for my bad english

[JennyOVH]

Hello,

What email address did you send them from or what is your NIC handle and I can get it from there. Just so I can check if we reveived those documents

Best regards

[Shades]

Hello,

Please forward your email to support@ovh.ie and we will get back to you from there.

I have resent the email, awaiting a reply.

[TomOVH]

Hello,

Please forward your email to support@ovh.ie and we will get back to you from there.

[Shades]

I have sent an email to validation@ovh.net with the ids of both accounts, awaiting confirmation now.

[JennyOVH]

Hello,

If you already have a validated OVH account then all you need to do is create the account on the Kimsufi site and then email us the two NIC handles so that we can double check them with our system. We can then remove the VAT from your Kimsufi account for you.

Best regards

[Shades]

Since you have to create a new account to order kimsufi now can I just submit a ticket from the existing account that has VAT exemption ( I do not live within the EU) requesting that the same exemption be applied to the new kimsufi account and supply the account numbers (or vice versa) or do I have to go through the inconvenience of resending proof of exemption? I tried searching the forums but nothing similar came up.

Thanks OVH/KIMSUFI staff