We are in the process of migrating this forum. A new space will be available soon. We are sorry for the inconvenience.

When will my server be available ?

28/11/2014, 14h57
Hey guys,

I m new customer who has just bought KS-2 Atom n-2800.

To confirm my identity I have sent the my id card / cc card copies to the support support@ovh.com.

But all I receive is

L'adresse que vous venez d'utiliser pour contacter notre service 
client n'est plus valide. 
Afin d'améliorer nos services et traiter votre demande dans les 
meilleurs délais, une adresse unique est désormais à votre disposition 
sur notre site.                                                                                                                                             
Rendez-vous sur http://www.ovh.com/fr/support/ et envoyez-nous 
directement votre message. 
Nous vous remercions de votre confiance. 
Le service client.
I guess it is the correct support e-mail address for sending the required information (id card, cc card).

I have not received a confirmation email about this.

My question is just how long it takes until the server is ready2use.

Btw I´ve purchased the server yesterday. Maybe someone here has further information for me.