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Cancellation & refund order #32960694


laxehdur
02/12/2014, 17h38
I read from Make an order / VAT / Change Server on this forum about cancelling an order:

- Cancellation

Distance Selling Regulations/Directives & Distance Contracts - Directive: 97/7/EC
Customers can request a refund within 14 days of server delivery date on forum Commercial Section. The server must not have been installed with OS. Delivery or Installation of OS voids refund option.

But I'm not able to create a new post on the Commercial Section how can I do?

laxehdur
02/12/2014, 14h34
Citation Envoyé par heise
Contact them over their website. Eventually they will answer you and process your refund request.
I have already send to them two mail but no one have replay to me...

heise
02/12/2014, 09h53
Contact them over their website. Eventually they will answer you and process your refund request.

laxehdur
02/12/2014, 09h35
Hi I would like to cancel order "32960694". Server has not yet been delivered after seven days.

Please refund any payments.

Thank you.