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no possibility to manage my kimsufi.


stefano.oggioni
04/12/2014, 22h08
Hi,
my kimsufi has been restarted by ovh in rescue mode, thank you.

I have now to restart again the server NOT in rescue mode. I got a OVH procedure to do that, but unfortunately for the reason I have already explained, I am not allowed in my pannel.

Is it possible for me to be indipendent on restarting the server as a "normal" kimsufi? If it is not possible, can you restart my kimsufy not in rescue mode?

I am going to dismiss this server, but before I have to coplete my work.

Thank you,
Best Regards
S. Oggioni

stefano.oggioni
03/12/2014, 06h25
Hi,
please, write me in english if you can, I am worried to missunderstand your reply.

>> [..] doit être éteint, vous pouvez démarrer le mode Rescure et réparer la cause possible d'être éteint.
I used to do as you have said to me. Now, unfortunately, I cannot do it anymore. Here after a screenshot

http://www.dtmind.com/screenshot/kimsufi2.gif

So, as I have already said, I don't know how restart my kimsufi from my side: in the old pannel functions for managing the server are disable, and I have no new pannel. The server seems up, infact ping replies, so probably you have no hardware alert from your side, but the server doesn't work, and I have no access in http or ssh.

The server is down for a long time, so, please, restart it from your side or let me know how can I do from my side.

Thank you in advance,
Stefano Oggioni

stefano.oggioni
03/12/2014, 06h21
Hi,
please, write me in english if you can, I am worried to missunderstand your reply.

>> [..] doit être éteint, vous pouvez démarrer le mode Rescure et réparer la cause possible d'être éteint.
I used to do as you have said to me. Now, unfortunately, I cannot do it anymore. Here after a screenshot

http://www.dtmind.com/screenshot/kimsufi2.gif

So, as I have already said, I don't know how restart my kimsufi from my side: in the old pannel functions for managing the server are disable, and I have no new pannel. The server seems up, infact ping replies, so probably you have no hardware alert from your side, but the server doesn't work, and I have no access in http or ssh.

The server is down for a long time, so, please, restart it from your side or let me know how can I do from my side.

Thank you in advance,
Stefano Oggioni

zona-gamer.es
02/12/2014, 22h24
bonjour ami si ces anciens ks de prend cette nouvelle ..... mieux ne rien dire


pour gérer vos ks partir de l'interface du gestionnaire OVH, vous devez vous connecter à votre gestionnaire OVH, puis dans les selecionas section dédiée vos ks puis passez à la section Web, une fois à l'intérieur de là, vous pouvez gérer vos ks, doit être éteint, vous pouvez démarrer le mode Rescure et réparer la cause possible d'être éteint.

stefano.oggioni
02/12/2014, 22h17
Hi,
I bought my kimsufi (ks3099461.kimsufi.com) on 2012-10-24 when it was managed by ovh.it. I still pay for it in my ovh manager account.

At this moment my kimsufi is down, and I have no possibility to restart it.
In fact, on my ovh pannel (where I used to managed it) the netboot is disable, and I have NO kimsufi account to manage it.

How can I do to manage my kimsufi?
Please, let me know, my kimsufi is down more than 30 hours and I can do nothing.

Thank you in advance,
Best Regards
Stefano Oggioni