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When are my servers ready??


AntoCoviello
13/01/2015, 14h05
I ordered and payed a server on December 24. Still has not been delivered. From the beginning of January I'm trying to contact support, I contacted them three times and still have not responded.

Sorry for my English, but I'm using google translate.

svilhena
13/01/2015, 13h56
True....

ofortuna
02/01/2015, 09h30
Damn I wish I saw the forums before I ordered a 120 second available server. Looks like I might be in for an extended wait!!!!!

svilhena
15/12/2014, 09h21
Hi.
I'm waiting, please bear in mind when I sign in for the servers the offer stated 120 seconds and it's now over 8 days and absolutely nothing their side!
Cheers,
Sergio

heise
14/12/2014, 21h17
Contact them over their website and wait patiently.

svilhena
14/12/2014, 14h39
Hi
I now understand I cannot have the servers I've paid for, can I please have my money for both servers returned?
How can this b made?
Thank you,
Kind regards,
Sergio

svilhena
11/12/2014, 15h37
Hi
I've made two orders last Sunday, they page stated 120 seconds to provide the hardware but it's now more than 4 days and I still have no servers to work with.
I understand the cost are good and service level may not be up to the top nonetheless some sort of communication could be made.
Can I understand if you are going to provide the servers? And when?
Should I go for different ones? If so, please tell me which can be provided and I will reply promptly.
This are the details I've from my orders:
The order 33563703 is being processed.
The order 33568583 is being processed.

Just let me know which servers I can have.
Thank you,
Kind regards,
Sergio

svilhena
08/12/2014, 09h28
Hi

I've tried to contact support, had no answer back so far.
It said 120 seconds to server to be available, nothing is done.
I cannot stop noticing that both payments left my visa in one second! Pretty fast on getting the funds, getting the servers not that fast.

I've deep concerns if I will get the servers... I'll keep contacting to see if I will have them, I do have my expectations high.
Any support on closing any possible gap are much welcome.

Here my info:
You have orders in progress:
The order 33563703 is being processed.
The order 33568583 is being processed.

On going for one day now.

Thank you,
Merci,
Sergio