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Cannot buy a server with my account


holyguard
16/12/2014, 23h56
Citation Envoyé par nowwhat
You retrieved the password, and now you can't login anymore.
I don't get it.

Did you have a KS before ?
New KS's use this Manager panel : https://www.kimsufi.com/fr/manager/?lang=fr_FR#/login
Old one (more thena year ago) use this one https://www.ovh.com/manager/web/login/
Or even this one : https://www.ovh.com/managerv3



Yep, a lot of things changed the last 18 month .... (like evertyhing else that is even remotely "Internet related")

Anyway, don't bother. The day you managed to grab a KS server, just create new KS account (old OVG accounts can not be used for KS servers - OVH account are only good if you buy a OVH server from here https://www.ovh.com/fr/serveurs_dedies/ )
hmm no, you didn't understand,

- the first time i attempted to login was with the old usr/pwd that always worked fine until today
- then i tried to setup a new password and got the kimsufi email to reset the pwd , and i reset it
- then i tried to login with the new account and it didn't work

the same login datas are good for this area:
https://www.ovh.com/manager/dedicated/login/
but not for this area:
https://eu.api.ovh.com/auth/

but i purchased a kimsufi server two months ago and ever entered from kimsufi, my account is a kimsufi account.

I entered in the admin area one week ago,not 18 months ago.

holyguard
16/12/2014, 23h02
@Aujourd'hui no,

- i tried to buy a server with login before and this didn't work, was impossible to login
- then i tried to change the pwd and effectively kinsufi sended me the request to change the password
- after i changed the pwd the result was the same, i didn't login and cannot buy a new server

@Nowwath things change in 18 months ok, but i buyed my latest server 2 months ago, and all was working fine.

In my opinion it seems that kimsufi is passing all the web admin infrastructure under OVH.

nowwhat
16/12/2014, 22h01
Citation Envoyé par holyguard
..
Yes, i tried to recovery the pwd and all was fine, the funny thing is that now i cannot login in the kimsufi control panel too.
You retrieved the password, and now you can't login anymore.
I don't get it.

Did you have a KS before ?
New KS's use this Manager panel : https://www.kimsufi.com/fr/manager/?lang=fr_FR#/login
Old one (more thena year ago) use this one https://www.ovh.com/manager/web/login/
Or even this one : https://www.ovh.com/managerv3


Citation Envoyé par holyguard
I can login in the OVH control panel and i didn't know about it, has something changed in the kimsufi administration?
Yep, a lot of things changed the last 18 month .... (like evertyhing else that is even remotely "Internet related")

Anyway, don't bother. The day you managed to grab a KS server, just create new KS account (old OVG accounts can not be used for KS servers - OVH account are only good if you buy a OVH server from here https://www.ovh.com/fr/serveurs_dedies/ )

holyguard
16/12/2014, 20h48
Citation Envoyé par nowwhat
Hi.

User name ?
That should be an email address, right ?
You tried used the "Forgot your password?" option ?
Yes, the email.
Yes, i tried to recovery the pwd and all was fine, the funny thing is that now i cannot login in the kimsufi control panel too.
I can login in the OVH control panel and i didn't know about it, has something changed in the kimsufi administration?

nowwhat
16/12/2014, 20h27
Hi.

User name ?
That should be an email address, right ?
You tried used the "Forgot your password?" option ?

holyguard
16/12/2014, 20h08
Hello,

I'm trying to buy a kimsufi server but when i try to insert my username/pwd i get an error in french

Error - Mauvais identifiant client ou mauvais mot de passe: impossible de se connecter

Am I the only one to get this kind of error?

Thanks,