OVH Community, your new community space.

problems wity payment validation

19/12/2014, 18h05
First, they (kimsufi staff) doesn't read here. Second, you will need to provide all information, they asked or buy a server somewhere else.

19/12/2014, 16h10
Hello, we have a problem with payment validation for dedicated server (order No 33409190). We should send you a copy of ID document, but we can only send you a copy of company registration documents. We can't send you personal ID because of personal data safety regulations. In company documents you will have all data from owners. We didn't get any login or any access data to dedicated server. Payment is done by credit card but we can't use our server because of this payment validation. Please let me know what can we do to finalize all payment procedures.