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delete my order and refund my money please

04/01/2015, 15h41
Hello please could you cancel my order and give me my money back?

type of server: KS-2a
Date: 30-12-2014
Order Number: 33933706
Payment: Paypal 23.98

I did this order (30-december-2014) and for now (04-january-2015) I haven't received any answer , please I need information