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Server Not Delivered

19/04/2015, 03h56
Support on kimsufi france are super delay proccess our customer order, its almost 6 days left since april 13, 2015 until now support they not answer my email and also my order are stock. what if i have a problem on my server and the support not past response on server problem, wtf!

13/04/2015, 07h15

I ordered a server from kimsufi and he/she want me to send a documents and i send it already but why until now they not response on my email?
This is my ordered number 37529298, please follow up this ordered that i will know if i am valid to purchase or not, if not then i will order to other hosting.. I just want to know it first.

Thank you.