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New server ordered - not delivered

14/05/2015, 14h27
Hello, I ordered a server 2 days ago and paid via paypal.Payment was successful, but server has not been delivered yet
It still shows - "The order 38612101 is being processed." I didn't expected 120s delivery but >48 hrs is just too

Moreover, why no one replies to tickets.( i posted one yesterday via my console).
Please update me when will i get my server, and my billing will be done from the date i paid the invoice or date @ which server was delivered ?