OVH Community, your new community space.

[KS-3]Credit problems


'Alfred'
04/06/2015, 11h28
i think you need to cancel the first one before buy another

Florinel95
31/05/2015, 11h41
Hello !
Let me explain the situation of my account.
I had a [KS-3] server paid monthly from Dec. 2014 to Apr 2015. In Apr 2015 I don't paid the server and it has been closed after two weeks.(no problem with this)
4 Days ago, when I was ready to buy a new [KS-3] server my credit has been - 18.59 euro.
I paid 37.18 euro and my credit it's now 18.59 euro. It's normal to be credit -18.59 euro if the server has been closed ?
Thank you.