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23/06/2015, 11h11

Your acount is concerned by automatic renewal.
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20/06/2015, 07h24

I paid a server a year ago, but I didn't get it. I contacted the support in those days and I have received the answer that the amount was credited to my kimsufi account. A couple of days ago (one year later, now) I decided to order a server again, but it's not possible. It's only possible to pay by credit card or PayPal. Why? I am an in the long run existing customer and I paid all my previous servers by bank transfer. I cannot comprehend it. Other question, how can I use the money on my account?

The order number of that time is BC27933625, account number is pn37898-ks.

Please help me. Thank you in advance.