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Kimsufi login issues


torrecillas
30/06/2015, 17h20
Nowwhat, thanks for the information, but this page still says "Our technical advisors respond on the forum 9am - 6pm, Monday to Friday. "

I was expecting the answer to be given here. But, I will try the contact form, thanks!

nowwhat
30/06/2015, 16h09
By clicking on this link https://forum.kimsufi.com/showthread...rt-is-changing

torrecillas
30/06/2015, 16h05
Ok, so how can I get help please?

torrecillas
29/06/2015, 21h21
Hello,

Already tested in another browser. The problem still continues: my server is working, I can login via SSH, but I don't have access to the control panel. Anyone at Kimsufi can help please?

Regards,

nowwhat
29/06/2015, 20h07
Hi,

Try another browser ?!

torrecillas
29/06/2015, 17h40
Hello Fabian,

Yes, last week I logged in sometimes (and also performed a system reinstall). But, at some point, I was not able to login anymore and I don't know why (I didn't change my password).

And I can't receive a new password at my email address, too. The link "Forgot password" is not working for me.

Regards,

Eduardo.

Fabian
29/06/2015, 15h50
Hi,

A log on your control panel have been made last week.
Do you manage to log in ?

Regards,
Fabian

torrecillas
29/06/2015, 14h44
Hello,

I am a customer of Kimsufi for a dedicated server. My nichandle is te300653-ks

I don't know why, since Friday I can't login to my Control Panel. Also, if I try to reset my password, the email doesn't arrive.

Can somebody please help with this issue? What's going on?

Thanks!