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[ORDER 40462387] KS validation passed, OVH billing verification no response

15/07/2015, 04h08
Sorry for the double post, but someone suggested that I should post my order number in the subject. Feel free to delete the other thread.

My order number is 40462387. On the seventh my info was validated by KS and I provided my billing information after that. The debit card was charged.

On the eighth I received an email from OVH saying that they needed to validate my billing info. I replied to the email they sent but immediately received a response saying that the reply address is no longer valid. I went through different hoops and made an account through the OVH manager to file a support ticket. It doesn't seem that anyone has ever looked at it.

I looked at my bank account today and noticed that the money that was originally taken from my account has sense been reimbursed.

Maybe they are just slow to responding? I'm not sure. Some help would be appreciated though.