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Validation and server delivery taking too long

23/07/2015, 18h21

I'm still waiting for my account to be validated. is there any problem?
Moreover, my order expired and now I have to order it again or what? Or should I wait till validation process done?

Customer ID: ia49071-ks

My order was:
Number: 40916117
Date: 22-07-2015 15:52:24
Expiry date:23-07-2015 15:52:24

I have send you documents but no reply, and support on forum taking very long to answer.
I dont know if documents I send to you are ok or not?!