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Lost server SSH Keys


sovredcat
01/08/2015, 12h03
Ok.

thx

janus57
31/07/2015, 19h59
Hello,

You have lose your private SSH key ?

If yes, reboot the server in rescue mode en change de key with a new one (or disable access by key).

Cordially, janus57

sovredcat
31/07/2015, 17h34
On a side note, the support page on kimsufi.com is completely broken. It keeps saying "An error occurred when you entered your security code.". The same goes for the support page in the manager, creating a ticket won't work and viewing my tickets wont work it says "unhandled server fault" in the bottom right (I tried different browsers).

sovredcat
31/07/2015, 17h27
Hello,

By accident I have lost my server's SSH keys and I have not backed them up in the Kimsufi control panel.

Can you please help me to log in again. If you can just permit root login that would be great.

Server: ns3367541.ip-37-187-5.eu