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Cancel a server that is past due date


DimitriD
26/08/2015, 12h27
Hi,

You can find this information here :
https://forum.kimsufi.com/showthread...Payment-Method

You can ask for the termination of a service, within your customer space (Facturation > My contracts), up to the 19th day of the each month in the term of which your cycle of invoicing expires. (before 11 pm Paris time). Beyond this date, the termination is registered, but termination will not take effect until the following month. In other words, if the service is not terminated prior or the 19th of the month, the service will be automatically renewed.

Kindly,
DimitriD

DennisMidjord
26/08/2015, 07h59
Hi,

Is it possible to cancel servers that are past the due date? I host a server for a person, but he hasn't paid me yet, thus the server being suspended.

Dennis