I have 4 KS servers.
2 server can renew, but other 2 server can't renew.
I'm trying to get help on the issue.
I didn't receive a notification about expiration date and luckily checked the service just two days before deadline.
Here is the problem, I can't pay for the server, because renewal service returns the error:
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No service has been found for the domain ns3262526.ip-5-39-77.eu
Re-enter the domain name if it's a typing error
Some of your services have an order being processed :
-ns3262526.ip-5-39-77.eu
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and
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No service has been found for the domain ns349488.ip-91-121-112.eu
Re-enter the domain name if it's a typing error
Some of your services have an order being processed :
-ns349488.ip-91-121-112.eu
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https://www.kimsufi.com/en/cgi-bin/o....ip-5-39-77.eu
https://www.kimsufi.com/en/cgi-bin/o...-91-121-112.eu
Today is the last paid day. I'm afraid the server will be automaticly turned down.
Nobody answers on Tickets. No answer on email from support. What's going on?