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Cannot open tickets!

03/09/2015, 16h13
I'm trying to open a new ticket from the customer panel because the RAM test on my new server failed, while the CPU test passed. But whenever I try to create the new ticket, I get a 500 error, on the bottom right: "Unhandled server fault".

It happens for any type of ticket. I've also tried to relogin.

It just doesn't work. How should I contact kimsufi? It's embarrassing that the ticket system is broken.