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cant extend my server


resi
07/09/2015, 15h33
Seufz

nowwhat
07/09/2015, 13h06
Be ware : I am, as you, a client of KS.
This forum exists so user can help each other.
Most problems with servers are software issues, and KS does NOT support software issues.

As stated, they only reply to commercial (which is yours) and technical (broken hardware !!) questions when you use the ticket-system.

resi
07/09/2015, 12h14
Yesterday, the server was online. There was only one problem with paypal payment which was drawn by a member of the team without my knowledge back. If I want to extend it just comes a mistake. Because the server is probably extend for just blocked. I can, if you enable the server to be paid immediately and everything is settled. I can not wait days

nowwhat
07/09/2015, 12h09
Citation Envoyé par resi;194865This is the [B
Forum[/B] or ?
Yes, it is.
And on the forum, you will find : https://forum.kimsufi.com/forumdispl...administration
I know, all this is not very clear.
You opened a ticket, so, now, just be patient - they will reply to it.
DO NOT even think they will reply right away. It might takes some hours or days.

Citation Envoyé par resi
Your server is ns3431901.ip-91-121-0.eu expired on 2015-08-16.
That's means we are about 3 weeks after the expiration date. This means probably that your server has been taken back by 'KS'.

resi
07/09/2015, 11h56
Your server is ns3431901.ip-91-121-0.eu expired on 2015-08-16.

You can extend it by clicking on this link.

If errors occur, you can contact support via the Forum.

This is the Forum or ?

resi
07/09/2015, 11h51
I have a mail I have written have written ticket I have written here. Nothing happens..

nowwhat
07/09/2015, 11h42
Please read this https://forum.kimsufi.com/showthread...rt-is-changing
Please read this https://forum.kimsufi.com/showthread...rt-is-changing
Please read this https://forum.kimsufi.com/showthread...rt-is-changing
Please read this https://forum.kimsufi.com/showthread...rt-is-changing
Please read this https://forum.kimsufi.com/showthread...rt-is-changing

(it's the very first message here, marked Important)

resi
07/09/2015, 11h32
Please turn it quickly clear that I can extend it.
Please turn it quickly clear that I can extend it.
Please turn it quickly clear that I can extend it.
Please turn it quickly clear that I can extend it.
Please turn it quickly clear that I can extend it.

resi
07/09/2015, 10h41
I can not extend the server
Le service ns3431901.ip-91-121-0.eu n'est pas renouvelable, veuillez contacter le support d'OVH pour le renouveler.