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Order 42907559 - Responded to validation email, no response for 4 days

24/09/2015, 06h58
I submitted an order [42907559] to which I received a reply from support@ovh requesting validation. I replied but got a bounce back. So I replied with the validation email address.

It has been 4 days since I replied and i've yet to hear anything back (other than the support email bounce back)

I'm brand new to kimsufi, this forum and to the cloud server in general. Can an administrator/support employee assist.