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waiting for varification till 3 days !

15/10/2015, 10h53

my Order number: 43870128

i still wait for 3 days for my validation i have send all my documents:
1) Copy of the credit card used for payment by letting appear 4 first and 4 last digits and your name and last name;
2) Copy of the ID card /passport / driver licence of the credit card holder;
3) Proof of address valid for at least 3 months (it should be a complete copy of utility bill or any other document with your mentioned address on your profile).

i have send the documents to:

but till now no answer .

please give more info