[r00t]

On which OS does your server run?

[ncs.mobile]

First of all thank you.
ssh is now open because after restart services is on now, but our problem is the same, we must check every time our domains, because in ovh page server status is always ok, even if we can't access by any way.
Thank you for your time.

[janus57]

Hello,

first thing if you have client on a KS server this is very bad for you (look the KS TOS and you will see why).

Second thing i see this :

Nmap scan report for ks200271.kimsufi.com (91.121.108.142)

Host is up (0.041s latency).

Not shown: 984 closed ports

PORT     STATE    SERVICE      VERSION

21/tcp   open     ftp          ProFTPD 1.3.5a

|_ssl-date: 2015-10-22T16:48:26+00:00; -3m48s from local time.

22/tcp   open     ssh          OpenSSH 4.3 (protocol 2.0)

| ssh-hostkey: 

|   1024 ae:b2:d4:04:68:8d:c5:86:cf:91:e5:27:8a:e4:5f:0b (DSA)

|_  2048 a2:8b:a5:d0:85:df:3f:e9:69:79:64:de:fb:03:5e:27 (RSA)

25/tcp   filtered smtp

53/tcp   open     domain       ISC BIND none

| dns-nsid: 

|_  bind.version: none

80/tcp   open     http         Apache httpd

|_http-favicon: Parallels Control Panel

|_http-methods: OPTIONS GET HEAD POST

|_http-title: Default Parallels Plesk Panel Page

106/tcp  open     pop3pw       poppassd

110/tcp  open     pop3         Courier pop3d

|_pop3-capabilities: USER TOP IMPLEMENTATION(Courier Mail Server) PIPELINING UIDL APOP LOGIN-DELAY(10) STLS SASL(LOGIN CRAM-MD5 CRAM-SHA1 CRAM-SHA256 PLAIN)

111/tcp  open     rpcbind      2 (RPC #100000)

| rpcinfo: 

|   program version   port/proto  service

|   100000  2            111/tcp  rpcbind

|   100000  2            111/udp  rpcbind

|   100024  1            966/udp  status

|_  100024  1            969/tcp  status

143/tcp  open     imap         Courier Imapd (released 2011)

|_imap-capabilities: CAPABILITY

443/tcp  open     ssl/http     Apache httpd

|_http-favicon: Parallels Control Panel

|_http-methods: OPTIONS GET HEAD POST

|_http-title: Default Parallels Plesk Panel Page

|_ssl-date: 2093-12-24T14:24:54+00:00; +78y62d21h32m40s from local time.

445/tcp  filtered microsoft-ds

465/tcp  open     ssl/smtp     Postfix smtpd

|_smtp-commands: ks200271.kimsufi.com, PIPELINING, SIZE 10240000, ETRN, AUTH DIGEST-MD5 CRAM-MD5 LOGIN PLAIN, ENHANCEDSTATUSCODES, 8BITMIME, DSN, 

| ssl-cert: Subject: commonName=Parallels Panel/organizationName=Parallels/stateOrProvinceName=Virginia/countryName=US

| Issuer: commonName=Parallels Panel/organizationName=Parallels/stateOrProvinceName=Virginia/countryName=US

| Public Key type: rsa

| Public Key bits: 2048

| Not valid before: 2014-08-28T15:53:24+00:00

| Not valid after:  2015-08-28T15:53:24+00:00

| MD5:   c236 ae2a a789 00f3 2a24 34c6 1372 c0b1

|_SHA-1: ceaf a111 1555 86a0 28c9 5c69 a03a 61da 9c42 e7d6

587/tcp  open     smtp         Postfix smtpd

|_smtp-commands: ks200271.kimsufi.com, PIPELINING, SIZE 10240000, ETRN, STARTTLS, ENHANCEDSTATUSCODES, 8BITMIME, DSN, 

| ssl-cert: Subject: commonName=Parallels Panel/organizationName=Parallels/stateOrProvinceName=Virginia/countryName=US

| Issuer: commonName=Parallels Panel/organizationName=Parallels/stateOrProvinceName=Virginia/countryName=US

| Public Key type: rsa

| Public Key bits: 2048

| Not valid before: 2014-08-28T15:53:24+00:00

| Not valid after:  2015-08-28T15:53:24+00:00

| MD5:   c236 ae2a a789 00f3 2a24 34c6 1372 c0b1

|_SHA-1: ceaf a111 1555 86a0 28c9 5c69 a03a 61da 9c42 e7d6

|_ssl-date: 2015-10-22T16:48:26+00:00; -3m48s from local time.

993/tcp  open     ssl/imap     Courier Imapd (released 2011)

|_imap-capabilities: THREAD=REFERENCES THREAD=ORDEREDSUBJECT completed IDLE AUTH=CRAM-SHA256 AUTH=CRAM-SHA1 SORT UIDPLUS ACL AUTH=CRAM-MD5 IMAP4rev1 AUTH=PLAIN CAPABILITY ACL2=UNIONA0001 NAMESPACE QUOTA OK CHILDREN

|_ssl-date: 2015-10-22T16:48:27+00:00; -3m47s from local time.

995/tcp  open     ssl/pop3     Courier pop3d

|_pop3-capabilities: USER TOP APOP PIPELINING LOGIN-DELAY(10) IMPLEMENTATION(Courier Mail Server) UIDL SASL(LOGIN PLAIN)

| ssl-cert: Subject: commonName=ks200271.kimsufi.com/organizationName=OVH/stateOrProvinceName=France/countryName=--

| Issuer: commonName=ks200271.kimsufi.com/organizationName=OVH/stateOrProvinceName=France/countryName=--

| Public Key type: rsa

| Public Key bits: 1024

| Not valid before: 2014-08-28T15:50:35+00:00

| Not valid after:  2016-08-27T15:50:35+00:00

| MD5:   4a3f 1a3f 510a 0355 d70a 384d 746e 61ff

|_SHA-1: 5794 dd66 f9ad e34e 4544 8ddf bf2e dacb 7b4f 1ced

|_ssl-date: 2015-10-22T16:48:26+00:00; -3m47s from local time.

8443/tcp open     http         nginx

|_http-methods: No Allow or Public header in OPTIONS response (status code 302)

|_http-title: Did not follow redirect to https://ks200271.kimsufi.com:8443/

| ssl-cert: Subject: commonName=ks200271.kimsufi.com/organizationName=OVH/stateOrProvinceName=France/countryName=--

| Issuer: commonName=ks200271.kimsufi.com/organizationName=OVH/stateOrProvinceName=France/countryName=--

| Public Key type: rsa

| Public Key bits: 1024

| Not valid before: 2014-08-28T15:50:35+00:00

| Not valid after:  2016-08-27T15:50:35+00:00

| MD5:   4a3f 1a3f 510a 0355 d70a 384d 746e 61ff

|_SHA-1: 5794 dd66 f9ad e34e 4544 8ddf bf2e dacb 7b4f 1ced

|_ssl-date: 2015-10-22T16:48:26+00:00; -3m47s from local time.

So you SSH is open, if you are bad at administrating à server you should contact a pro.

Cordially, janus57

[ncs.mobile]

For the last 3 months, our server is temporary inaccessible via all ways. All hosted domains are also inaccessible. If we try to reboot it fails and we must wait several hours to services restore again.
Support from web tell as that we must post here and try some commands, but we haven't ssh access to try them
All webs, APIs and rest of services are now down and our clients are out of patience.
What can we do?

Thank you