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Validation for order.

20/02/2016, 01h13
Contact support through https://www.kimsufi.com/uk/support/contact_us.xml or open a ticket through your account.
This is a user to user forums site, NO kimsufi support.

17/02/2016, 14h13
Hi, I am new customer. I make an order ( 2947061) and see it an my cabinet. But can't pay for order. No type of payment on it
I send validation document's to validation@ovh.ca but no answer (only mail from robot).
What do I wrong? How long to wait for validation?