[rafamontes1984]

I 'm in the same situation as you . In addition, I have published several times a question in the forum, and It hasn't been published. I have sent several tickets in the control panel, without response. It seems that Homer Simpson is the forum administrator!!

[bolyar]

Your order 49938643 has been received.
Our teams will validate it as soon as possible.

I have been waiting for more than two weeks now. How long does this validation process usually take?

['Alfred']

you will get answer but it take long maybe one week

[mfog]

Okay, still no answer, neither from the Support nor from here in the forum!
Absolute gall!!

I'll retrieve my money and avoid kimsufi!

Thanky for the "conversation"!

[mfog]

Hello, I've orderd a server on sunday and sent my ID card copy immediately via email and the proposed support form.

When I go into the control panel and check the order details there is still the following message:

Your order was paid on 13/03/2016 a 14:30:44 - Your order is in progress

How long does it take to complete?

I also opened a support ticket, but it's simply not observed.

['Alfred']

and you will need to validate your account first by sending a scan from your credit Card ( if you will pay by it ) and ID Passport

[tajwan]

I placed an order for the server I wanted to accomplish a transfer via paypal, but my bank was not able to complete the transaction account is loaded paypal. If I do not shed the required amount of this order will be canceled? Will I be charged some consequences?

[nowwhat]

See here : the guy over there asked the same question ..... https://forum.kimsufi.com/showthread...ing-new-server!!

[inakiggil]

I have received a mail with my new server bought:

Your order 48970556 has been received.
Our teams will validate it as soon as possible.
Order summary:
- Kimsufi KS-4B - 16G i5-3570s 1x1TB Server - 1 month


I have selected payment method and I am waiting.
How many days can pass until I received the new server??

Thanks