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What Now?

31/05/2016, 21h30
I bought a server on 5/19 and received an email confirming my purchase and it told me that they would get back to me upon availability. It's been almost 2 weeks since then and I have no information regarding the server I rented or what I need to do next. How long will it take for me to receive my server? I feel like almost 2 weeks is a long time to be waiting.