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Order validated but server unavailable

04/07/2016, 12h50

04/07/2016, 11h03

I got an email from kimsufi saying my server was expiring in less than 1 day, i realize then that the server was not reachable, then i proceed to renew it on Saturday night (2-6-16) and on sunday morning i got the payment validated as usual, but the server still not reachable. I tried to connect to the control panel but when the system i asking me for the 2 authentication security code i never get the sms on my phone with it so i can not login either and i do not have any additional codes.

Can you guys help me please?