Hi !
Contact support using a ticket in your Manager ......
Or, goto their web site and hunt down the word : "
Support". You should find this page :
https://www.kimsufi.com/en/support/
The very moment when this problem is solved (could take some days) add ONE step more to the procedure which activates the " 2 step auth " :
Try ONE of your codes first.
These codes look like
GY7I-OAZG-GCSS-MRR5
N7IL-8JD9-G9VO-EQCI
CC5E-Q3FT-GY4J-EWU7
YJF5-NH1W-K9AN-LJGU
J2TB-UROA-P9AY-BVKB
MKA2-J7VK-F8WV-76GH
8UKQ-AUXO-DSPQ-B9VD
5KVB-XZIB-2FU1-0WWA
8SPD-75TF-K25B-KK91
4QVJ-BF62-A4XA-FRST