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faulty hard drive


Steffen
05/01/2017, 11h42
Zero Support

Steffen
04/01/2017, 21h50
hard drive defekt i send all to kimisufi but no answer

Steffen
04/01/2017, 21h49
> fdisk -l

Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk identifier: 0x0007743b

Device Boot Start End Blocks Id System
/dev/sdb1 * 4096 40962047 20478976 fd Linux raid autodetect
/dev/sdb2 40962048 49151999 4094976 82 Linux swap / Solaris
/dev/sdb3 49152000 253949951 102398976 fd Linux raid autodetect

Disk /dev/md1: 21.0 GB, 20970405888 bytes
2 heads, 4 sectors/track, 5119728 cylinders, total 40957824 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk identifier: 0x00000000

Disk /dev/md1 doesn't contain a valid partition table
root@ns3312067 ~ >

###############################################

root@ns3312067 ~ > smartctl -a -d ata /dev/sda
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.7.9] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed: Input/output error

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
root@ns ~ >

###############################################

root@ns ~ > smartctl -a -d ata /dev/sdb
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.7.9] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model: ST1000DM003-9YN162
Serial Number: S1D1HZQG
LU WWN Device Id: 5 000c50 04b040790
Firmware Version: CC4D
User Capacity: 1.000.204.886.016 bytes [1,00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Tue Jan 3 15:05:29 2017 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 575) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 111) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 096 094 006 Pre-fail Always - 214742288
3 Spin_Up_Time 0x0003 097 097 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 52
5 Reallocated_Sector_Ct 0x0033 091 051 036 Pre-fail Always - 11888
7 Seek_Error_Rate 0x000f 079 060 030 Pre-fail Always - 4381291992
9 Power_On_Hours 0x0032 065 065 000 Old_age Always - 30976
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 52
183 Runtime_Bad_Block 0x0032 099 099 000 Old_age Always - 1
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 319
188 Command_Timeout 0x0032 100 098 000 Old_age Always - 12885098499
189 High_Fly_Writes 0x003a 096 096 000 Old_age Always - 4
190 Airflow_Temperature_Cel 0x0022 069 053 045 Old_age Always - 31 (Min/Max 30/34)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 51
193 Load_Cycle_Count 0x0032 095 095 000 Old_age Always - 10358
194 Temperature_Celsius 0x0022 031 047 000 Old_age Always - 31 (0 16 0 0)
197 Current_Pending_Sector 0x0012 100 001 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 001 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 90666759649398
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 8632120655743
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 13000117586235

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 5290 -
# 2 Short offline Completed without error 00% 5287 -
# 3 Short offline Completed without error 00% 5287 -
# 4 Short offline Completed without error 00% 4646 -
# 5 Short offline Completed without error 00% 4643 -
# 6 Short offline Completed without error 00% 4643 -
# 7 Short offline Completed without error 00% 4643 -
# 8 Short offline Completed without error 00% 4642 -
# 9 Short offline Completed without error 00% 4637 -
#10 Short offline Completed without error 00% 4637 -
#11 Short offline Completed without error 00% 4637 -
#12 Short offline Completed without error 00% 4637 -
#13 Short offline Completed without error 00% 11 -
#14 Short offline Completed without error 00% 6 -
#15 Short offline Completed without error 00% 6 -
#16 Short offline Completed without error 00% 6 -
#17 Short offline Completed without error 00% 6 -
#18 Short offline Completed without error 00% 6 -
#19 Short offline Completed without error 00% 2 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Steffen
04/01/2017, 21h48
> fdisk -l

Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk identifier: 0x0007743b

Device Boot Start End Blocks Id System
/dev/sdb1 * 4096 40962047 20478976 fd Linux raid autodetect
/dev/sdb2 40962048 49151999 4094976 82 Linux swap / Solaris
/dev/sdb3 49152000 253949951 102398976 fd Linux raid autodetect

Disk /dev/md1: 21.0 GB, 20970405888 bytes
2 heads, 4 sectors/track, 5119728 cylinders, total 40957824 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk identifier: 0x00000000

Disk /dev/md1 doesn't contain a valid partition table
root@ns~ >

###############################################

root@ns~ > smartctl -a -d ata /dev/sda
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.7.9] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed: Input/output error

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
root@ns3312067 ~ >

###############################################

root@ns ~ > smartctl -a -d ata /dev/sdb
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.7.9] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model: ST1000DM003-9YN162
Serial Number: S1D1HZQG
LU WWN Device Id: 5 000c50 04b040790
Firmware Version: CC4D
User Capacity: 1.000.204.886.016 bytes [1,00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Tue Jan 3 15:05:29 2017 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 575) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 111) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 096 094 006 Pre-fail Always - 214742288
3 Spin_Up_Time 0x0003 097 097 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 52
5 Reallocated_Sector_Ct 0x0033 091 051 036 Pre-fail Always - 11888
7 Seek_Error_Rate 0x000f 079 060 030 Pre-fail Always - 4381291992
9 Power_On_Hours 0x0032 065 065 000 Old_age Always - 30976
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 52
183 Runtime_Bad_Block 0x0032 099 099 000 Old_age Always - 1
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 319
188 Command_Timeout 0x0032 100 098 000 Old_age Always - 12885098499
189 High_Fly_Writes 0x003a 096 096 000 Old_age Always - 4
190 Airflow_Temperature_Cel 0x0022 069 053 045 Old_age Always - 31 (Min/Max 30/34)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 51
193 Load_Cycle_Count 0x0032 095 095 000 Old_age Always - 10358
194 Temperature_Celsius 0x0022 031 047 000 Old_age Always - 31 (0 16 0 0)
197 Current_Pending_Sector 0x0012 100 001 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 001 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 90666759649398
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 8632120655743
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 13000117586235

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 5290 -
# 2 Short offline Completed without error 00% 5287 -
# 3 Short offline Completed without error 00% 5287 -
# 4 Short offline Completed without error 00% 4646 -
# 5 Short offline Completed without error 00% 4643 -
# 6 Short offline Completed without error 00% 4643 -
# 7 Short offline Completed without error 00% 4643 -
# 8 Short offline Completed without error 00% 4642 -
# 9 Short offline Completed without error 00% 4637 -
#10 Short offline Completed without error 00% 4637 -
#11 Short offline Completed without error 00% 4637 -
#12 Short offline Completed without error 00% 4637 -
#13 Short offline Completed without error 00% 11 -
#14 Short offline Completed without error 00% 6 -
#15 Short offline Completed without error 00% 6 -
#16 Short offline Completed without error 00% 6 -
#17 Short offline Completed without error 00% 6 -
#18 Short offline Completed without error 00% 6 -
#19 Short offline Completed without error 00% 2 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

janus57
04/01/2017, 21h39
Hello,

explain your problem maybe ?

Only customer here so…

Cordially, janus57

Steffen
04/01/2017, 21h31
Dear Ladies and Gentlemen I am now over 2 years customer with them now a problem occurs and they are not ready to help I expect from them at least one answer. Is this too much demands?


Best regards