OVH Community, your new community space.

Renew Dedicated Server failed - But money is not charged back!


janus57
04/02/2017, 20h35
Hello,

you should contact the support.

Cordialement, janus57

FluppiX
04/02/2017, 16h23
Hello,

I did pay with credit card to renew my dedicated server. The money is still not on my credit card but it says the payment failed.
I don't know if my dedicated server is renewed yet, my credit card still says nothing on balance but also my dedicated server which expired on 30th January is still online.

Can someone please help me?