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Customer vd87418-ks


dvago
16/02/2017, 14h59
I found the ticketing system so I opened one with a more detailed request which is:

"I need to change the details for my bill, should be a company based in Italy instead of an individual.
The customer details can be changed but I'm having an issue with the italian VAT format because the account has been saved as United Kingdom based."

Do you know how much time I have to wait to receive the support?

Thank you so much
Davide

dvago
16/02/2017, 11h43
Good morning,

I didn't find the way to contact your support a part from this forum.
Related to my account I did an order yesterday evening (64337441) but I need to change the details for my bill, should be a company based in Italy instead of an individual.

I managed to log into my control panel to have a look at the areas, the customer details can be changed but I'm having an issue with the italian VAT format.

Could you please help me?
Thank you very much
Davide