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I need Support, My VPS dont connect


nowwhat
17/02/2017, 15h01
What OS ?
If it is the "one" from Microsoft : they have great support.
"KS" doesn't know anything about the OS you run - that's YOUR choice. They support HARDWARE (the hardware you rent). Not your software choices.

Beware : "Kimsufi" stand for (freely translated) : "Give me a server and nothing more" (because I don't want to pay for anything else).

I advise you to run a hardware test - use the rescue mode to access the test-mode.

janus57
17/02/2017, 13h22
Hello,

you search for section of what ?

Cordialement, janus57

IamAngry
17/02/2017, 10h20
Citation Envoyé par janus57
Hello,

KS it's dedicacted server and not VPS.

And KS support only care about hardware failure, if you have software failure it's up to you to debug and find the solution (see the TOS).

Cordially, janus57
where is the section?

I can't find the section

janus57
17/02/2017, 08h23
Hello,

KS it's dedicacted server and not VPS.

And KS support only care about hardware failure, if you have software failure it's up to you to debug and find the solution (see the TOS).

Cordially, janus57

IamAngry
16/02/2017, 17h04
Citation Envoyé par Dragoboss
Have you tried restarting the VPS?
Does it not connect at all or refuse your password?
How are you trying to connect / with what program?
Hi,

I do Restarting

I Connect to Winscp and Putty and then Put my Files of games and put Lib32 and reboot then dont connect

I restarting VPS but dont connect

I start Ticket for my account in kimsufi but not responded support...

Dragoboss
16/02/2017, 16h27
Have you tried restarting the VPS?
Does it not connect at all or refuse your password?
How are you trying to connect / with what program?

IamAngry
16/02/2017, 15h53
Hi need support, today send Ticket and email and not response for support of kimsufi.

My VPS dont connect